{"id":365,"date":"2022-03-29T12:12:46","date_gmt":"2022-03-29T12:12:46","guid":{"rendered":"https:\/\/babelteam.com\/es\/?page_id=365"},"modified":"2022-03-31T20:17:29","modified_gmt":"2022-03-31T20:17:29","slug":"freshdesk-customer-success","status":"publish","type":"page","link":"https:\/\/babelteam.com\/es\/herramientas\/freshworks\/freshdesk-customer-success\/","title":{"rendered":"Freshdesk\u00a0| Customer Success"},"content":{"rendered":"

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\"\" Fheshdesk | Customer Success<\/strong><\/h3>\n

Hago que la jornada de su cliente con usted sea memorable<\/h1>\n

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Ayude a los clientes a alcanzar sus objetivos m\u00e1s r\u00e1pido, evite la deserci\u00f3n y aumente su valor.<\/h3>\n

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Adopte un enfoque basado en datos para ayudar de forma proactiva a los clientes a alcanzar sus objetivos m\u00e1s r\u00e1pido.<\/h3>\n

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No se puede mejorar lo que no se mide. Customer Success brinda visibilidad completa de las m\u00e9tricas de salud del cliente con flujos de trabajo proactivos para incorporaci\u00f3n, renovaciones y m\u00e1s. Alerte a los equipos de atenci\u00f3n al cliente antes de que sea demasiado tarde y proteja sus resultados.<\/h4>\n

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Aumente las ventas adicionales y las expansiones<\/h4>\n

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Alerte autom\u00e1ticamente a su equipo sobre oportunidades y convierta m\u00e1s per\u00edodos de prueba, ventas adicionales y ventas cruzadas.<\/p>\n

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Reduzca la rotaci\u00f3n y mejore las tasas de renovaci\u00f3n<\/h4>\n

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Comprenda por qu\u00e9 los clientes abandonan con alertas tempranas y administre las renovaciones con \u00e9xito, todo en tiempo real.<\/p>\n

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Supervise proactivamente la salud del cliente<\/h4>\n

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Utilice los datos para intervenir e interactuar con los clientes correctos en el momento adecuado para lograr resultados comerciales para su cliente y su equipo.<\/p>\n

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Gestione proactivamente a los clientes \u00aben riesgo\u00bb<\/h2>\n

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Vea r\u00e1pidamente el estado del cliente con poderosas reglas de alerta que identifican autom\u00e1ticamente qu\u00e9 cuentas requieren atenci\u00f3n. \u00bfCu\u00e1ndo se conect\u00f3 su cliente por \u00faltima vez? \u00bfQu\u00e9 tan activo es cada usuario? \u00bfAlg\u00fan ticket abierto? \u00bfEst\u00e1n atrasados en un pago? Descubra al instante d\u00f3nde requieren atenci\u00f3n sus clientes.<\/p>\n

Apoye las cuentas en riesgo antes de que abandonen y est\u00e9 siempre preparado con todo lo que necesita saber sobre la salud de sus clientes.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/babelteam.com\/es\/wp-content\/uploads\/2022\/02\/Customer-Success-1-1.jpg\u00bb title_text=\u00bbCustomer-Success-1″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/babelteam.com\/es\/wp-content\/uploads\/2022\/02\/Customer-Success-2.jpg\u00bb title_text=\u00bbCustomer-Success-2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb header_2_font=\u00bb|800|||||||\u00bb header_4_font=\u00bb||||||||\u00bb header_4_text_align=\u00bbcenter\u00bb header_4_text_color=\u00bb#3A6071″ header_4_font_size=\u00bb17px\u00bb header_4_line_height=\u00bb1.4em\u00bb custom_margin=\u00bb||21px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Transforme su rutina de apagador de incendios en placer<\/h2>\n

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Los problemas subyacentes de los clientes pueden empeorar durante semanas, lo que a menudo es demasiado tarde. Reoriente a los equipos de bomberos a tiempo completo en campeones del deleite del cliente con m\u00e1s alertas, flujos de trabajo y conocimiento.<\/p>\n

Pase del soporte reactivo a la anticipaci\u00f3n de las necesidades del cliente mediante la captura de cantidades masivas de datos de cuenta sin comprometer el rendimiento.<\/p>\n

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Aumente sin esfuerzo el valor del cliente<\/h2>\n

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Administre f\u00e1cilmente hitos clave en el ciclo de vida del cliente que afectan sus resultados, como las tendencias de rotaci\u00f3n, renovaci\u00f3n y expansi\u00f3n. Comprenda r\u00e1pidamente la eficacia de los programas de atenci\u00f3n al cliente para aumentar el uso de la cuenta y los ingresos.<\/p>\n

Automatice los procesos recurrentes de la cuenta, como la incorporaci\u00f3n, los registros y las revisiones comerciales que priorizan y aumentan el valor del cliente.<\/p>\n

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Ayude a los l\u00edderes a descubrir tendencias accionables de los clientes<\/h2>\n

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Arme a los l\u00edderes de atenci\u00f3n al cliente con las tendencias clave de la cuenta que son fundamentales para el rendimiento comercial, como la adopci\u00f3n de productos, la eficacia del soporte y la salud financiera.<\/p>\n

\u00a1Comprenda r\u00e1pidamente d\u00f3nde se encuentran los clientes en el cumplimiento de sus objetivos y optimice la cobertura de soporte para brindar satisfacci\u00f3n al cliente!<\/p>\n

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Software potente y f\u00e1cil de usar para el \u00e9xito del cliente<\/h2>\n

[\/et_pb_text][et_pb_testimonial author=\u00bbJoran Hofman \u00bb job_title=\u00bbCustomer Success Lead \u00bb company_name=\u00bbLeadfeeder\u00bb quote_icon=\u00bboff\u00bb portrait_width=\u00bb200px\u00bb portrait_height=\u00bb70px\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb body_text_color=\u00bb#000000″ body_font_size=\u00bb17px\u00bb background_color=\u00bb#FFFFFF\u00bb text_orientation=\u00bbcenter\u00bb border_radii_portrait=\u00bbon|0px|0px|0px|0px\u00bb border_style_all_portrait=\u00bbnone\u00bb box_shadow_style=\u00bbpreset3″ box_shadow_style_image=\u00bbpreset2″ global_colors_info=\u00bb{}\u00bb]<\/p>\n

\"\"\u201cAntes, us\u00e1bamos otra herramienta de \u00e9xito del cliente, pero nuestro equipo no pod\u00eda confiar en los datos. Ahora, Customer Success nos brinda una verdadera fuente de informaci\u00f3n acerca de nuestros clientes\u201d.<\/p>\n

[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_cta title=\u00bbPronto para ver una demostraci\u00f3n?\u00bb button_url=\u00bbhttps:\/\/babel.team\/gp-freshdesk-cs\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbAgende una reuni\u00f3n online con un especialista\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb header_font=\u00bb|800|||||||\u00bb background_color=\u00bb#3A6071″ custom_button=\u00bbon\u00bb button_text_color=\u00bb#3A6071″ button_bg_color=\u00bb#28EDE9″ button_border_width=\u00bb2px\u00bb button_font=\u00bb|800|||||||\u00bb button_use_icon=\u00bboff\u00bb button_bg_color_tablet=\u00bb#28EDE9″ button_bg_color_phone=\u00bb#28EDE9″ button_bg_color_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb button_bg_color__hover_enabled=\u00bbon|desktop\u00bb button_bg_color__hover=\u00bb#FFFFFF\u00bb button_bg_enable_color__hover=\u00bbon\u00bb]<\/p>\n

Comience su prueba gratuita de 21 d\u00edas. No se requiere tarjeta de cr\u00e9dito. Sin letra peque\u00f1a.<\/p>\n

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Fheshdesk | Customer Success Hago que la jornada de su cliente con usted sea memorableAyude a los clientes a alcanzar sus objetivos m\u00e1s r\u00e1pido, evite la deserci\u00f3n y aumente su valor.Adopte un enfoque basado en datos para ayudar de forma proactiva a los clientes a alcanzar sus objetivos m\u00e1s r\u00e1pido.No se puede mejorar lo que […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":391,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"yoast_head":"\nFreshdesk\u00a0| Customer Success - Babel-Team<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/babelteam.com\/es\/herramientas\/freshworks\/freshdesk-customer-success\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Freshdesk\u00a0| Customer Success - 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