{"id":769,"date":"2022-03-30T17:30:43","date_gmt":"2022-03-30T17:30:43","guid":{"rendered":"https:\/\/babelteam.com\/pt\/?page_id=769"},"modified":"2022-06-15T16:45:06","modified_gmt":"2022-06-15T16:45:06","slug":"o-que-e-support-desk","status":"publish","type":"page","link":"https:\/\/babelteam.com\/pt\/o-que-e-support-desk\/","title":{"rendered":"O que \u00e9 Support Desk"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/01\/digital-imnovation-babelteam-background.jpg” background_size=”contain” background_position=”top_left” custom_padding=”34px||0px|||” bottom_divider_color=”rgba(185,185,184,0.17)” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_3_font=”||on||||||” header_3_text_color=”#809BA5″ header_3_font_size=”27px” custom_margin=”||4px|||” global_colors_info=”{}”]

O que \u00e9..<\/h3>[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_font=”|800|||||||” header_text_color=”#3A6071″ custom_margin=”||||false|false” global_colors_info=”{}”]

um software de Support Desk?<\/h1>[\/et_pb_text][et_pb_text ul_item_indent=”40px” ol_item_indent=”30px” _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ header_2_text_color=”#3A6071″ header_2_font_size=”20px” header_2_line_height=”1.4em” header_3_text_color=”#809BA5″ header_3_font_size=”19px” text_orientation=”justified” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” module_alignment=”center” global_colors_info=”{}” width__hover_enabled=”on|desktop”]

Digamos que voc\u00ea seja um varejista on-line que vende roupas esportivas em seu site.<\/p>\n

Voc\u00ea provavelmente recebe muitas perguntas de clientes: perguntas sobre tamanhos, de quais materiais as roupas s\u00e3o feitas, custos de envio, datas de entrega previstas, solicita\u00e7\u00f5es de reembolso etc.<\/p>\n

Eles podem n\u00e3o apenas querer enviar um e-mail para voc\u00ea, mas tamb\u00e9m twittar sobre voc\u00ea ou postar em sua p\u00e1gina do Facebook<\/strong> ou preferir conversar em seu pr\u00f3prio site com um de seus representantes via WhatsApp<\/strong>.<\/p>\n

Seja qual for o modo de comunica\u00e7\u00e3o, eles esperam que voc\u00ea esteja l\u00e1 e resolva suas preocupa\u00e7\u00f5es. Se eles iniciarem uma conversa no Twitter<\/strong>, mas de repente mudarem para o telefone, eles ainda esperam que voc\u00ea conecte as conversas e possa responder \u00e0 pergunta deles.<\/p>\n

\u00c9 a\u00ed que um software de Support Desk<\/strong> pode te ajudar 24\/07.<\/strong> Sempre.<\/p>\n

Se a sua organiza\u00e7\u00e3o \u00e9 uma universidade, um centro de sa\u00fade, uma empresa financeira ou qualquer outro tipo de entidade p\u00fablica ou privada, se tem clientes e pretende fideliz\u00e1-los, o Support Desk e a sua equipa s\u00e3o a solu\u00e7\u00e3o.<\/strong><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/freshdesk-helpdesk.jpg” alt=”Freshdesk Support Desk” title_text=”Freshdesk Support Desk” module_id=”Support Desk – Freshdesk – Babel-Team” module_class=”Support Desk – Freshdesk – Babel-Team” _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text ul_item_indent=”40px” ol_item_indent=”30px” _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ header_text_color=”#3A6071″ header_font_size=”22px” header_line_height=”1.5em” header_2_text_color=”#3A6071″ header_2_font_size=”22px” header_2_line_height=”1.5em” header_3_text_color=”#809BA5″ header_3_font_size=”19px” text_orientation=”justified” custom_margin=”70px|||||” global_colors_info=”{}”]

Para que se usa o Support Desk<\/strong><\/h1>\n

Resolve as consultas mais rapidamente. Diminui o tempo<\/strong> m\u00e9dio de resolu\u00e7\u00e3o. Permite personalizar as conversas com suporte intuitivo e colaborativo<\/strong> em todos os canais. Obtenha mais e melhor com menos.<\/strong><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(40,237,233,0.31)” use_background_color_gradient=”on” background_color_gradient_stops=”#ffffff 0%|#28ede9 100%” background_color_gradient_start=”#ffffff” background_color_gradient_end=”#28ede9″ background_image=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/01\/digital-imnovation-babelteam-background-r.jpg” background_size=”initial” background_position=”center_right” background_blend=”multiply” custom_padding=”19px|||||” top_divider_color=”rgba(185,185,184,0.14)” top_divider_height=”265px” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”25px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text ul_item_indent=”40px” ol_item_indent=”30px” _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ header_text_color=”#3A6071″ header_2_font=”|800|||||||” header_2_text_color=”#3A6071″ header_2_font_size=”30px” header_2_line_height=”1.5em” header_3_font_size=”18px” header_3_line_height=”1.5em” text_orientation=”justified” width=”80%” module_alignment=”center” custom_margin=”||-3px|||” custom_padding=”||0px|0px||” global_colors_info=”{}”]

Procurando uma ferramenta para melhorar o atentimento ao cliente?<\/h2>[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”center” global_colors_info=”{}”]

Nossa equipe trabalhou e experimentou por mais de 13 anos<\/strong> com mais de uma d\u00fazia de tecnologias.<\/strong> E s\u00f3 depois de analis\u00e1-los e selecionar os melhores, nos certificamos oficialmente com cada um deles para oferecer aos nossos clientes um suporte integral,<\/strong> n\u00e3o s\u00f3 do ponto de vista tecnol\u00f3gico, mas tamb\u00e9m do ponto de vista estrat\u00e9gico.<\/p>[\/et_pb_text][et_pb_text ul_item_indent=”40px” ol_item_indent=”30px” _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ header_text_color=”#3A6071″ header_2_font=”|800|||||||” header_2_text_color=”#3A6071″ header_2_font_size=”30px” header_2_line_height=”1.5em” header_3_font_size=”18px” header_3_line_height=”1.5em” text_orientation=”justified” width=”80%” module_alignment=”center” custom_margin=”||-3px|||” custom_padding=”||0px|0px||” global_colors_info=”{}”]

Conhe\u00e7a a ferramenta, resolva consultas mais rapidamente e personalize conversas com suporte intuitivo e colaborativo.<\/h2>[\/et_pb_text][et_pb_text _builder_version=”4.16.1″ _module_preset=”default” min_height=”76.6px” custom_margin=”30px||10px|||” link_option_url=”https:\/\/babelteam.com\/pt\/herramientas\/freshworks\/freshdesk-support-desk\/” global_colors_info=”{}”]

\"\"Fheshdesk Support Desk<\/strong><\/h3>[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_orientation=”center” custom_margin=”||2px||false|false” global_colors_info=”{}”]

Agende uma reuni\u00e3o gratuita<\/strong> com nossos especialistas.<\/h3>[\/et_pb_text][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/Equipe-Freshworks.gif” alt=”Freshdesk Support Desk – Especialistas” title_text=”Equipe-Freshworks Freshdesk Support Desk” align=”center” _builder_version=”4.16.1″ _module_preset=”default” width=”29%” custom_margin=”||7px|||” global_colors_info=”{}”][\/et_pb_image][et_pb_button button_url=”https:\/\/babel.team\/agendafabio” url_new_window=”on” button_text=”Agende uma reuni\u00e3o” button_alignment=”center” _builder_version=”4.17.4″ _module_preset=”default” custom_button=”on” button_text_size=”27px” button_text_color=”#FFFFFF” button_bg_color=”#3A6071″ button_border_width=”0px” button_border_radius=”0px” button_font=”|800|||||||” button_use_icon=”off” custom_margin=”||5px||false|false” hover_enabled=”0″ box_shadow_style=”preset2″ global_colors_info=”{}” button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#809BA5″ button_bg_enable_color__hover=”on” sticky_enabled=”0″][\/et_pb_button][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”center” global_colors_info=”{}”]

Sem custo e sem compromisso de compra<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

O que \u00e9..um software de Support Desk?Digamos que voc\u00ea seja um varejista on-line que vende roupas esportivas em seu site. Voc\u00ea provavelmente recebe muitas perguntas de clientes: perguntas sobre tamanhos, de quais materiais as roupas s\u00e3o feitas, custos de envio, datas de entrega previstas, solicita\u00e7\u00f5es de reembolso etc. Eles podem n\u00e3o apenas querer enviar um […]<\/p>\n","protected":false},"author":1,"featured_media":775,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"yoast_head":"\nO que \u00e9 Support Desk - Babel-Team<\/title>\n<meta name=\"description\" content=\"Si tienes clientes y quieres mantenerlos fieles, Freshdesk Support Desk y tu equipo son la soluci\u00f3n. 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