{"id":871,"date":"2022-03-31T21:17:02","date_gmt":"2022-03-31T21:17:02","guid":{"rendered":"https:\/\/babelteam.com\/pt\/?page_id=871"},"modified":"2023-06-26T14:01:34","modified_gmt":"2023-06-26T17:01:34","slug":"freshdesk-contact-center","status":"publish","type":"page","link":"https:\/\/babelteam.com\/pt\/ferramentas-de-automacao\/freshworks\/freshdesk-contact-center\/","title":{"rendered":"Freshdesk | Contact Center"},"content":{"rendered":"

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Freshdesk Contact Center<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_font=”|800|||||||” header_font_size=”40px” header_line_height=”1.2em” custom_margin=”-12px||12px|||” global_colors_info=”{}”]<\/p>\n

Aprimore o cuidado com conversas r\u00e1pidas e f\u00e1ceis<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_3_text_color=”#898585″ header_3_font_size=”21px” header_3_line_height=”1.2em” custom_margin=”||13px|||” global_colors_info=”{}”]<\/p>\n

Torne f\u00e1cil para os agentes prestar um servi\u00e7o de voz excelente com uma solu\u00e7\u00e3o de central de contato intuitiva multifuncional.<\/h3>\n

[\/et_pb_text][et_pb_button button_url=”#info” button_text=”Conhe\u00e7a os benef\u00edcios ” button_alignment=”left” _builder_version=”4.17.4″ _module_preset=”default” custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#25c26f” button_bg_color_gradient_stops=”#21c6c1 0%|#28ede9 100%” button_bg_color_gradient_start=”#21c6c1″ button_bg_color_gradient_end=”#28ede9″ button_border_width=”0px” button_border_radius=”5px” button_font=”|800|||||||” button_use_icon=”off” box_shadow_style=”preset4″ box_shadow_horizontal=”5px” box_shadow_vertical=”5px” global_colors_info=”{}” button_text_color__hover=”#FFFFFF” button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#809BA5″ button_bg_color__hover_enabled=”on|hover” button_text_size__hover_enabled=”on|desktop”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/05\/Freshdesk-Contact-Center.jpg” alt=”Freshsales” title_text=”Freshdesk-Contact-Center” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px|||||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||2px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16.0″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”center” header_2_line_height=”1.2em” width_last_edited=”off|desktop” custom_margin=”||7px|||” global_colors_info=”{}”]<\/p>\n

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M\u00e1s de 50 000 clientes conf\u00edan en nosotros para satisfacer a sus clientes<\/h2>\n<\/div>\n<\/section>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/jeanswest.gif” title_text=”jeanswest” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/penta.gif” title_text=”penta” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/travix-1.gif” title_text=”travix” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/nairabet.gif” title_text=”nairabet” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/meininger.gif” title_text=”meininger” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_enable_pattern_style=”on” background_pattern_style=”tufted” background_pattern_color=”rgba(0,0,0,0.12)” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_margin=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”center” header_2_line_height=”1.2em” width_last_edited=”off|desktop” custom_margin=”||7px|||” global_colors_info=”{}”]<\/p>\n

Mais de 50 mil clientes contam conosco para encantar os pr\u00f3prios clientes<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

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O Freshdesk Contact Center (antigo Freshcaller) \u00e9 uma plataforma de voz com o m\u00ednimo de confus\u00e3o e o m\u00e1ximo de encantamento do tamanho certo para a sua empresa.<\/p>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ module_id=”info” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/bandeja-de-entrada.gif” title_text=”bandeja-de-entrada” show_bottom_space=”off” align=”center” _builder_version=”4.16.0″ _module_preset=”default” width=”25%” custom_margin=”||||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_text_align=”center” header_3_font=”|800|||||||” header_3_text_align=”center” header_3_font_size=”17px” header_3_line_height=”1.2em” custom_margin=”||7px|||” global_colors_info=”{}”]<\/p>\n

Intuitivo e dimension\u00e1vel<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” text_orientation=”center” global_colors_info=”{}”]Da configura\u00e7\u00e3o at\u00e9 as opera\u00e7\u00f5es di\u00e1rias e o ajuste de escala, alcance tudo em poucos cliques intuitivos.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/autoservicios.gif” title_text=”autoservicios” show_bottom_space=”off” align=”center” _builder_version=”4.16.0″ _module_preset=”default” width=”25%” width_last_edited=”off|desktop” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_text_align=”center” header_3_font=”|800|||||||” header_3_text_align=”center” header_3_font_size=”17px” header_3_line_height=”1.2em” custom_margin=”||7px|||” global_colors_info=”{}”]<\/p>\n

Conversas facilitadas<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Encante seus clientes com respostas r\u00e1pidas usando funcionalidades de IA de voz avan\u00e7adas.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/mas-con-menos.gif” title_text=”mas-con-menos” show_bottom_space=”off” align=”center” _builder_version=”4.16.0″ _module_preset=”default” width=”25%” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_text_align=”center” header_3_font=”|800|||||||” header_3_text_align=”center” header_3_font_size=”17px” header_3_line_height=”1.2em” custom_margin=”||7px|||” global_colors_info=”{}”]<\/p>\n

Desempenho sem esfor\u00e7o<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Obtenha uma vis\u00e3o completa do desempenho da sua central de atendimento e otimize suas opera\u00e7\u00f5es com facilidade.<\/p>\n

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[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||0px|||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”center” header_2_line_height=”1.2em” width_last_edited=”off|desktop” custom_margin=”||7px|||” global_colors_info=”{}”]<\/p>\n

Conversas bidirecionais s\u00e3o o cerne de qualquer relacionamento<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Tenha intera\u00e7\u00f5es por voz personalizadas por meio de chamadas seguras e de alta qualidade.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_enable_pattern_style=”on” background_pattern_style=”tufted” background_pattern_color=”rgba(0,0,0,0.12)” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/05\/Br-Portuguese-Buy-Number-In-Line-Animation-2x.gif” title_text=”Br Portuguese – Buy Number In-Line Animation 2x” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_4_text_color=”#0C71C3″ header_4_font_size=”16px” background_color=”rgba(185,185,184,0.15)” custom_margin=”100px||5px||false|false” custom_padding=”15px|10px|5px|10px|false|true” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” locked=”off” global_colors_info=”{}”]<\/p>\n

\u00c1gil e Escal\u00e1vel<\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”left” header_2_font_size=”28px” header_2_line_height=”1.3em” custom_margin=”||6px|||” global_colors_info=”{}”]<\/p>\n

Configure sua central de contato em apenas algumas horas<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” global_colors_info=”{}”]<\/p>\n

Crie um centro de contato global para sua empresa que seja acess\u00edvel e dimension\u00e1vel. Lide com qualquer cen\u00e1rio de chamada com roteamento de entrada avan\u00e7ado. Traga sua pr\u00f3pria operadora (BYOC) ou compre n\u00fameros de mais de 90 pa\u00edses.<\/p>\n

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[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16.0″ _module_preset=”default” background_color=”#f6f4f6″ custom_padding=”0px||0px|||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_4_text_color=”#0C71C3″ header_4_font_size=”16px” background_color=”rgba(185,185,184,0.15)” custom_margin=”||5px||false|false” custom_padding=”15px|10px|5px|10px|false|true” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” locked=”off” global_colors_info=”{}”]<\/p>\n

Remoto-Pronto<\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”left” header_2_font_size=”28px” header_2_line_height=”1.3em” custom_margin=”||6px|||” global_colors_info=”{}”]<\/p>\n

Desenvolva uma equipe pronta para atua\u00e7\u00e3o remota<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” custom_padding=”13px|||||” global_colors_info=”{}”]capacite equipes de vendas e suporte remoto a colaborar em tempo real e resolver problemas complexos. L\u00edderes virtuais podem monitorar os volumes de chamada e o cumprimento do n\u00edvel de servi\u00e7o enquanto acompanham conversas importantes.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/05\/Br-Portuguese-Agent-Availability-Status-2x-1.gif” title_text=”Br Portuguese – Agent Availability Status 2x (1)” _builder_version=”4.17.4″ _module_preset=”default” width=”70%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16.0″ _module_preset=”default” background_enable_pattern_style=”on” background_pattern_style=”tufted” background_pattern_color=”rgba(0,0,0,0.12)” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/05\/Br-Portuguese-Live-Dashboard-Transcript-2x-1.gif” title_text=”Br Portuguese – Live Dashboard – Transcript 2x” align=”center” _builder_version=”4.17.4″ _module_preset=”default” width=”63%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_4_text_color=”#0C71C3″ header_4_font_size=”16px” background_color=”rgba(185,185,184,0.15)” custom_margin=”||5px||false|false” custom_padding=”15px|10px|5px|10px|false|true” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” locked=”off” global_colors_info=”{}”]<\/p>\n

Opera\u00e7\u00f5es sem Efor\u00e7o<\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”left” header_2_font_size=”28px” header_2_line_height=”1.3em” custom_margin=”||6px|||” global_colors_info=”{}”]<\/p>\n

Conhe\u00e7a melhor seus clientes<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” global_colors_info=”{}”]<\/p>\n

Saiba tudo o que acontece em uma chamada usando grava\u00e7\u00f5es de chamada, transcri\u00e7\u00f5es p\u00f3s-chamada e informa\u00e7\u00f5es do ciclo de vida da chamada. Monitore o desempenho do agente e acompanhe a satisfa\u00e7\u00e3o do cliente com pain\u00e9is din\u00e2micos.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16.0″ _module_preset=”default” background_color=”#f6f4f6″ custom_padding=”0px||0px|||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_4_text_color=”#0C71C3″ header_4_font_size=”16px” background_color=”rgba(185,185,184,0.15)” custom_margin=”||5px||false|false” custom_padding=”15px|10px|5px|10px|false|true” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” locked=”off” global_colors_info=”{}”]<\/p>\n

Centro de Contato Intelig\u00eante<\/h4>\n

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Reduza a carga de trabalho dos agentes<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” custom_padding=”13px|||||” global_colors_info=”{}”]<\/p>\n

Alivie a carga de trabalho dos agentes usando bots de voz habilitados com IA que respondem a consultas repetitivas. Reduza os tempos de espera e ofere\u00e7a solu\u00e7\u00f5es confi\u00e1veis com bots de voz e IVR habilitado para fala. Permita que os agentes desenvolvam todo o seu potencial.<\/p>\n

 <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/05\/Br-Portuguese-Smart-Answer-BOT-2x.gif” title_text=”Br Portuguese – Smart Answer BOT 2x” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16.0″ _module_preset=”default” background_enable_pattern_style=”on” background_pattern_style=”tufted” background_pattern_color=”rgba(0,0,0,0.12)” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/05\/Br-Portuguese-Omnichannel-Experience-2x.gif” title_text=”Br Portuguese – Omnichannel Experience 2x” _builder_version=”4.17.4″ _module_preset=”default” width=”66%” module_alignment=”center” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_4_text_color=”#0C71C3″ header_4_font_size=”16px” background_color=”rgba(185,185,184,0.15)” custom_margin=”||5px||false|false” custom_padding=”15px|10px|5px|10px|false|true” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” locked=”off” global_colors_info=”{}”]<\/p>\n

Servi\u00e7o Omnichannel<\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”left” header_2_font_size=”28px” header_2_line_height=”1.3em” custom_margin=”||6px|||” global_colors_info=”{}”]<\/p>\n

Continue a conversa em qualquer canal<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” global_colors_info=”{}”]<\/p>\n

O Freshdesk Contact Center faz parte do Freshdesk Omnichannel, um l\u00edder em conversas sem esfor\u00e7o. Fa\u00e7a chamadas no Freshdesk e converta uma chamada em um chamado com apenas um clique. Continue a conversa em qualquer canal com todos os clientes.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” custom_padding=”0px||0px|||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”center” global_colors_info=”{}”]<\/p>\n

Nosso reconhecimento pelo setor<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”8px|||||” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/05\/Small-Business-Leader-Fall-2020.jpg” title_text=”Small-Business-Leader-Fall-2020″ _builder_version=”4.17.4″ _module_preset=”default” background_color=”#FFFFFF” width=”60%” module_alignment=”center” custom_margin=”||15px||false|false” custom_padding=”20px|20px|20px|20px|false|false” filter_sepia_tablet=”” filter_sepia_phone=”” filter_sepia_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_4_font_size=”15px” header_4_line_height=”1.3em” custom_margin=”-28px|||||” global_colors_info=”{}”]<\/p>\n

G2 Small Business Leader Fall 2020
\n<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/05\/Finances-Online-Experts-Choice-award-2020.jpg” title_text=”Finances-Online-Experts-Choice-award-2020″ _builder_version=”4.17.4″ _module_preset=”default” background_color=”#FFFFFF” width=”60%” module_alignment=”center” custom_margin=”||18px||false|false” custom_padding=”20px|20px|20px|20px|false|false” filter_sepia_tablet=”” filter_sepia_phone=”” filter_sepia_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_4_font_size=”15px” header_4_line_height=”1.3em” custom_margin=”4px|||||” global_colors_info=”{}”]<\/p>\n

Forbes Cloud 100<\/p>\n<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/05\/Capterra-Top-20-for-2020.jpg” title_text=”Capterra-Top-20-for-2020″ _builder_version=”4.17.4″ _module_preset=”default” background_color=”#FFFFFF” width=”60%” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|false|false” filter_sepia_tablet=”” filter_sepia_phone=”” filter_sepia_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_4_font_size=”15px” header_4_line_height=”1.3em” custom_margin=”-46px|||||” global_colors_info=”{}”]<\/p>\n

G2 Momentum Leader Spring 2021<\/p>\n<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/05\/SoftwareWorld-Top-Rated-Call-Center-Software.jpg” title_text=”SoftwareWorld-Top-Rated-Call-Center-Software” _builder_version=”4.17.4″ _module_preset=”default” background_color=”#FFFFFF” width=”60%” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|false|false” filter_sepia_tablet=”” filter_sepia_phone=”” filter_sepia_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_4_font_size=”15px” header_4_line_height=”1.3em” custom_margin=”-32px|||||” global_colors_info=”{}”]<\/p>\n

Gartner Peerinsights Customers’ Choice<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16.0″ _module_preset=”default” background_enable_pattern_style=”on” background_pattern_style=”tufted” background_pattern_color=”rgba(0,0,0,0.12)” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”center” header_2_font_size=”35px” header_2_line_height=”1.3em” custom_margin=”||0px|||” custom_padding=”||33px|||” global_colors_info=”{}”]<\/p>\n

Conhe\u00e7a as condi\u00e7\u00f5es diferenciais para Am\u00e9rica Latina!<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”center” header_2_font_size=”40px” header_2_line_height=”1.3em” header_3_text_align=”center” header_3_line_height=”1.4em” global_colors_info=”{}”]<\/p>\n

Forne\u00e7a atendimento excepcional ao cliente por telefone primeiro<\/strong> com o Cento de Contato Freshdesk.<\/h3>\n

[\/et_pb_text][et_pb_pricing_tables featured_table_background_color=”#FFFFFF” featured_table_header_background_color=”#000000″ featured_table_header_text_color=”#000000″ header_background_color=”#FFFFFF” featured_table_subheader_text_color=”#000000″ featured_table_text_color=”#000000″ show_bullet=”off” featured_table_price_color=”#000000″ _builder_version=”4.21.0″ _module_preset=”default” price_text_color=”#000000″ subheader_text_color=”#3A6071″ body_text_color=”#000000″ header_text_color=”#20a849″ subheader_font_size=”14px” price_font=”|600|||||||” price_font_size=”65px” currency_frequency_font_size=”13px” custom_button=”on” button_bg_color=”#20a849″ button_use_icon=”off” custom_padding=”10px|10px|10px|10px|false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_pricing_table title=”Free” subtitle=”Para come\u00e7ar” currency=”USD” per=”agente por m\u00eas + pagamento\/min, cobrado anualmente” sum=”0″ button_url=”https:\/\/api.whatsapp.com\/send?phone=5521967615151&text=Ol\u00e1 F\u00e1bio, tudo bem? Eu gostaria de experimentar o Freshdesk Contact Center, pode me ajudar por favor?” url_new_window=”on” button_text=”TESTE GR\u00c1TIS” _builder_version=”4.21.0″ _module_preset=”default” header_font=”|800|||||||” header_text_color=”#20a849″ body_text_color=”#000000″ subheader_font=”||||||||” subheader_text_color=”#000000″ subheader_font_size=”14px” price_font_size=”55px” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_border_width=”0px” button_font=”|800|||||||” button_use_icon=”off” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset3″ box_shadow_style_button=”preset4″ box_shadow_horizontal_button=”5px” box_shadow_vertical_button=”5px” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#809BA5″ button_bg_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” sticky_transition=”on” sticky_enabled=”0″]<\/p>\n

++ N\u00e3o possui minutos GR\u00c1TIS<\/span>
++ Compre n\u00fameros locais
++ Compre n\u00fameros gratuitos
++ Identificador de chamadas recebidas
++ Notifica\u00e7\u00f5es da \u00e1rea de trabalho
++ Notas de chamada
++ Sauda\u00e7\u00f5es personalizadas
++ M\u00e9tricas de chamada<\/p>\n

[\/et_pb_pricing_table][et_pb_pricing_table title=”Growth*” subtitle=”Para crescimento r\u00e1pido” currency=”USD” per=”agente por m\u00eas + pagamento\/min, cobrado anualmente” sum=”12″ button_url=”https:\/\/api.whatsapp.com\/send?phone=5521967615151&text=Ol\u00e1 F\u00e1bio, tudo bem? Eu gostaria de experimentar o Freshdesk Contact Center, pode me ajudar por favor?” url_new_window=”on” button_text=”TESTE GR\u00c1TIS” _builder_version=”4.21.0″ _module_preset=”default” header_font=”|800|||||||” header_text_color=”#20a849″ body_text_color=”#000000″ subheader_font=”||||||||” subheader_text_color=”#000000″ subheader_font_size=”14px” price_font_size=”55px” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_border_width=”0px” button_font=”|800|||||||” button_use_icon=”off” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset3″ box_shadow_style_button=”preset4″ box_shadow_horizontal_button=”5px” box_shadow_vertical_button=”5px” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#809BA5″ button_bg_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” sticky_transition=”on” sticky_enabled=”0″]<\/p>\n

Tudo da vers\u00e3o FREE, mais<\/strong><\/em><\/p>\n

++ At\u00e9 2.000 minutos\/m\u00eas de entrada GR\u00c1TIS<\/strong>
++ Portabilidade de n\u00famero
++ Filas de chamadas b\u00e1sicas
++ Filas de espera
++ Correio de voz
++ Transfer\u00eancia a quente
++ Grava\u00e7\u00e3o de chamadas
++ Relat\u00f3rios pr\u00e9-constru\u00eddos<\/p>\n

[\/et_pb_pricing_table][et_pb_pricing_table title=”Pro*” subtitle=”Para alto desempenho” currency=”USD” per=”agente por m\u00eas + pagamento\/min, cobrado anualmente” sum=”30″ button_url=”https:\/\/api.whatsapp.com\/send?phone=5521967615151&text=Ol\u00e1 F\u00e1bio, tudo bem? Eu gostaria de experimentar o Freshdesk Contact Center, pode me ajudar por favor?” url_new_window=”on” button_text=”TESTE GR\u00c1TIS” _builder_version=”4.21.0″ _module_preset=”default” header_font=”|800|||||||” header_text_color=”#20a849″ body_text_color=”#000000″ subheader_font=”||||||||” subheader_text_color=”#000000″ subheader_font_size=”14px” price_font_size=”55px” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_border_width=”0px” button_font=”|800|||||||” button_use_icon=”off” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset3″ box_shadow_style_button=”preset4″ box_shadow_horizontal_button=”5px” box_shadow_vertical_button=”5px” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#809BA5″ button_bg_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” sticky_transition=”on” sticky_enabled=”0″]<\/p>\n

Tudo da vers\u00e3o Growth , mais<\/strong><\/em><\/p>\n

++ At\u00e9 3.000 minutos por m\u00eas de entrada GR\u00c1TIS <\/strong>
++ Direcionamento em Feriados
++ M\u00e9tricas de chamada avan\u00e7adas
++ Interrup\u00e7\u00e3o de chamadas
++ Status do agente de call center
++ Desativa\u00e7\u00e3o de grava\u00e7\u00e3o de chamadas
++ Relat\u00f3rio de disponibilidade do agente
++ Retorno de fila (espera virtual)
++ Automa\u00e7\u00e3o de roteamento
++ Discador inteligente
++ Ciclo de vida da chamada
++ Monitoramento de chamadas
++ Pausar grava\u00e7\u00f5es
++ IVR (\u00e1rvores de telefone)
++ Relat\u00f3rios Personalizados
++ Confer\u00eancia de chamadas
++ Traga sua pr\u00f3pria transportadora
++ Conex\u00f5es SIP
++ Extens\u00f5es de agente
++ Marca\u00e7\u00e3o de chamadas
++ Encaminhamentos inteligentes<\/p>\n

[\/et_pb_pricing_table][et_pb_pricing_table title=”Enterprise*” subtitle=”Para suporte de n\u00edvel empresarial” currency=”USD” per=”agente por m\u00eas + pagamento\/min, cobrado anualmente” sum=”52″ button_url=”https:\/\/api.whatsapp.com\/send?phone=5521967615151&text=Ol\u00e1 F\u00e1bio, tudo bem? Eu gostaria de experimentar o Freshdesk Contact Center, pode me ajudar por favor?” url_new_window=”on” button_text=”TESTE GR\u00c1TIS” _builder_version=”4.21.0″ _module_preset=”default” header_font=”|800|||||||” header_text_color=”#20a849″ body_text_color=”#000000″ subheader_font=”||||||||” subheader_text_color=”#000000″ subheader_font_size=”14px” price_font_size=”55px” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_border_width=”0px” button_font=”|800|||||||” button_use_icon=”off” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset3″ box_shadow_style_button=”preset4″ box_shadow_horizontal_button=”5px” box_shadow_vertical_button=”5px” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#809BA5″ button_bg_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” sticky_transition=”on” sticky_enabled=”0″]<\/p>\n

Tudo da vers\u00e3o Pro, mais<\/strong><\/em><\/p>\n

++ At\u00e9 5000 minutos\/m\u00eas de entrada GR\u00c1TIS <\/strong>
++ Roteamento Omnichannel
++ IVR habilitado para fala (\u00e1rvores de telefone) FREDDY
++ Voicebot FREDDY
++ M\u00e9tricas de chamadas abandonadas
++ Monitoramento de n\u00edvel de servi\u00e7o
++ Inclui 5.000 sess\u00f5es de bot\/m\u00eas FREDDY<\/p>\n

[\/et_pb_pricing_table][\/et_pb_pricing_tables][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_font=”||on||||||” text_text_color=”#000000″ text_font_size=”18px” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

* Confira nossas tarifas de liga\u00e7\u00f5es e n\u00fameros<\/em><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_font=”||on||||||” text_text_color=”#000000″ text_font_size=”18px” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

* Os pre\u00e7os n\u00e3o incluem impostos aplic\u00e1veis.<\/strong><\/em><\/p>\n

* Inclui Beneficios Especiais Babel-Team.<\/strong><\/em><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”rgba(91,133,0,0.13)” background_enable_pattern_style=”on” background_pattern_style=”tufted” background_pattern_color=”rgba(0,0,0,0.12)” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_font=”|800|||||||” header_2_line_height=”1.3em” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Gostaria de oferecer aos seus clientes uma Experi\u00eancia Onmicanal, incorporando Redes Sociais<\/span>, WhatsApp<\/span> e Linha Telef\u00f4nica<\/span>?<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16.0″ _module_preset=”default” text_orientation=”center” custom_margin=”15px|||||” global_colors_info=”{}”]<\/p>\n

\"\" Fheshdesk | Omnicanal Suite<\/strong><\/h3>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/babelteam.com\/pt\/ferramentas-de-automacao\/freshworks\/omnichannel-freshdesk-suite#precos” button_text=”Consulte os pre\u00e7\u00f5s para Omnichannel” button_alignment=”center” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#25c26f” button_bg_color_gradient_stops=”#21c6c1 0%|#28ede9 100%” button_bg_color_gradient_start=”#21c6c1″ button_bg_color_gradient_end=”#28ede9″ button_border_width=”0px” button_border_radius=”5px” button_font=”|800|||||||” button_use_icon=”off” hover_enabled=”0″ box_shadow_style=”preset4″ box_shadow_horizontal=”5px” box_shadow_vertical=”5px” global_colors_info=”{}” button_text_size__hover=”20px” button_text_size__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#809BA5″ button_bg_color__hover_enabled=”on|hover” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” background_enable_pattern_style=”on” background_pattern_style=”tufted” background_pattern_color=”rgba(0,0,0,0.12)” da_disable_devices=”off|off|off” global_module=”1314″ saved_tabs=”all” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/babel-team_Freshdesk.jpg” alt=”Chat Bots para empresas – Freshdesk – Babel-Team” title_text=”Chat Bots para empresas – Freshdesk – Babel-Team” _builder_version=”4.21.0″ _module_preset=”default” width=”48%” module_alignment=”center” custom_margin=”||36px|||” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”center” custom_margin=”||3px|||” global_colors_info=”{}”]<\/p>\n

Benef\u00edcios GRATUITOS<\/span> e EXCLUSIVOS<\/span> para clientes Babel-Team!<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”center” header_3_font=”|800|||||||” header_3_text_align=”center” header_3_text_color=”#3A6071″ custom_margin=”||3px|||” global_colors_info=”{}”]<\/p>\n

Voc\u00ea n\u00e3o \u00e9 apenas uma venda para n\u00f3s, voc\u00ea \u00e9 muito mais!<\/h3>\n

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S\u00f3 somos bem-sucedidos se voc\u00ea for, por isso oferecemos servi\u00e7os totalmente gratuitos que permitir\u00e3o que voc\u00ea decole na ferramenta em tempo recorde.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/treinamento.jpg” alt=”Onboarding GRATIS na ferramenta – Freshdesk – Babel-Team” title_text=”Onboarding GRATIS na ferramenta – Freshdesk – Babel-Team” align=”center” _builder_version=”4.21.0″ _module_preset=”default” width=”40%” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_text_align=”center” header_3_font=”|800|||||||” header_3_text_align=”center” header_3_font_size=”17px” header_3_line_height=”1.2em” custom_margin=”||7px|||” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Onboarding GRATIS na ferramenta<\/h3>\n

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Sabemos como pode ser dif\u00edcil migrar ou iniciar numa nova ferramenta. Migrar os dados, encontrar as fun\u00e7\u00f5es, etc. \u00c9 por isso que oferecemos 2 horas de onboarding gratuitas<\/strong> para que voc\u00ea e sua equipe possam responder a todas as suas d\u00favidas.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/consultoria.jpg” alt=”Consultoria GRATIS Certificada – Babel-Team” title_text=”Consultoria GRATIS Certificada – Babel-Team” align=”center” _builder_version=”4.21.0″ _module_preset=”default” width=”40%” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_text_align=”center” header_3_font=”|800|||||||” header_3_text_align=”center” header_3_font_size=”17px” header_3_line_height=”1.2em” custom_margin=”||7px|||” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Consultoria GR\u00c1TIS Certificada<\/h3>\n

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Confie na Babel-Team para obter conselhos especializados de profissionais certificados Freshworks dedicados a fazer a ferramenta funcionar para voc\u00ea!<\/p>\n

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Suporte T\u00e9cnico GRATUITO
no SEU IDIOMA<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Tem d\u00favidas? N\u00e3o sabe como aplicar uma fun\u00e7\u00e3o? Nosso suporte est\u00e1 aberto de segunda a sexta-feira durante o hor\u00e1rio comercial\u00a0 para responder a todas as suas perguntas gratuitamente e no seu idioma!<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16.0″ _module_preset=”default” background_color=”rgba(91,133,0,0.13)” background_enable_pattern_style=”on” background_pattern_style=”tufted” background_pattern_color=”rgba(0,0,0,0.12)” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_font=”|800|||||||” header_2_text_align=”center” header_3_font=”|800|||||||” header_3_font_size=”25px” custom_margin=”||3px|||” global_colors_info=”{}”]<\/p>\n

Forne\u00e7a atendimento excepcional ao cliente por telefone primeiro com o Cento de contato Freshdesk.<\/h3>\n

Consulte um especialista antes de comprar, e comece o quanto antes!<\/h3>\n

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[\/et_pb_text][et_pb_image src=”https:\/\/babelteam.com\/pt\/wp-content\/uploads\/2022\/03\/Equipe-Freshworks.gif” title_text=”Equipe-Freshworks” align=”center” _builder_version=”4.16.0″ _module_preset=”default” width=”38%” global_colors_info=”{}”][\/et_pb_image][et_pb_button button_url=”https:\/\/api.whatsapp.com\/send?phone=5521967615151&text=Ol\u00e1 F\u00e1bio, tudo bem? Eu gostaria de experimentar o Freshdesk Contact Center, pode me ajudar por favor?” url_new_window=”on” button_text=”Agende aqui sua reuni\u00e3o gratuita” button_alignment=”center” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#25c26f” button_bg_color_gradient_stops=”#21c6c1 0%|#28ede9 100%” button_bg_color_gradient_start=”#21c6c1″ button_bg_color_gradient_end=”#28ede9″ button_border_width=”0px” button_border_radius=”5px” button_font=”|800|||||||” button_use_icon=”off” hover_enabled=”0″ box_shadow_style=”preset4″ box_shadow_horizontal=”5px” box_shadow_vertical=”5px” global_colors_info=”{}” button_text_color__hover=”#FFFFFF” button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#809BA5″ button_bg_color__hover_enabled=”on|hover” button_text_size__hover_enabled=”on|hover” button_text_size__hover=”20px” sticky_enabled=”0″][\/et_pb_button][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Comece sua avalia\u00e7\u00e3o gratuita de 21 dias. N\u00e3o \u00e9 necess\u00e1rio cart\u00e3o de cr\u00e9dito. Sem obriga\u00e7\u00e3o.<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16.0″ _module_preset=”default” background_enable_mask_style=”on” background_mask_style=”chevrons” background_mask_color=”rgba(185,185,184,0.05)” background_mask_transform=”invert” da_disable_devices=”off|off|off” saved_tabs=”all” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_font=”||||||||” header_2_font=”|800|||||||” header_2_text_align=”center” global_colors_info=”{}”]<\/p>\n

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Perguntas frequentes<\/h2>\n<\/div>\n
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[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”Como funciona o teste gratuito de 21 dias?” icon_color=”#809BA5″ _builder_version=”4.17.4″ _module_preset=”default” title_font=”|800|||||||” body_text_color=”#000000″ global_colors_info=”{}”]Ao se inscrever, voc\u00ea ter\u00e1 acesso instant\u00e2neo ao nosso plano Pro por 21 dias. Vamos avis\u00e1-lo antes que seu teste acabe. Voc\u00ea pode ent\u00e3o selecionar um plano e pagar com cart\u00e3o de cr\u00e9dito para continuar a usar o produto. Se voc\u00ea optar por n\u00e3o continuar, sua conta ser\u00e1 suspensa.[\/et_pb_toggle][et_pb_toggle title=”Posso fazer mudar minha assinatura para um plano maior ou menor?” icon_color=”#809BA5″ _builder_version=”4.17.4″ _module_preset=”default” title_font=”|800|||||||” body_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n

Sim, voc\u00ea pode optar por aumentar sua assinatura instantaneamente. Se voc\u00ea deseja diminuir seu plano ou cancelar sua assinatura, poder\u00e1 faz\u00ea-lo no final do per\u00edodo. Clique em ‘Faturamento’ em sua conta de Mensagens Freshdesk para modificar os detalhes de sua assinatura.<\/p>\n

 <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”O que s\u00e3o contatos e como funciona o pre\u00e7o para isso?” icon_color=”#809BA5″ _builder_version=”4.17.4″ _module_preset=”default” title_font=”|800|||||||” body_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n

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Os contatos s\u00e3o leads e usu\u00e1rios com os quais voc\u00ea conversa. Com as Mensagens Freshdesk, voc\u00ea recebe contatos ilimitados em qualquer plano – salve e acesse seus dados sem pagar nada a mais por isso<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_toggle][et_pb_toggle title=”Qu\u00e3o seguros est\u00e3o meus dados?” icon_color=”#809BA5″ _builder_version=”4.17.4″ _module_preset=”default” title_font=”|800|||||||” body_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n

Levamos a sua seguran\u00e7a a s\u00e9rio e voc\u00ea escolhe seu data center desde o in\u00edcio. Nossos servidores s\u00e3o hospedados em centros de dados de excel\u00eancia mundial protegidos por fechaduras biom\u00e9tricas e vigil\u00e2ncia 24 horas. Garantimos que nosso aplicativo esteja sempre atualizado com os patches de seguran\u00e7a mais recentes.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”H\u00e1 alguma taxa de cancelamento?” icon_color=”#809BA5″ _builder_version=”4.17.4″ _module_preset=”default” title_font=”|800|||||||” body_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n

N\u00e3o. As Mensagens Freshdesk s\u00e3o um servi\u00e7o pr\u00e9-pago. N\u00e3o h\u00e1 taxa de cancelamento. Voc\u00ea pode cancelar quando quiser, mas o cancelamento entrar\u00e1 em vigor somente ap\u00f3s o final do per\u00edodo contratado.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Quais tipos de pagamento voc\u00ea aceita?” icon_color=”#809BA5″ _builder_version=”4.17.4″ _module_preset=”default” title_font=”|800|||||||” body_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n

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Aceitamos Visa, Mastercard, Discover e American Express. N\u00e3o aceitamos PayPal. N\u00e3o poderemos aceitar pedidos de compra por telefone. Todos os nossos pagamentos off-line seguem o pre\u00e7o em USD.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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[\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”O que significa MUV e como isso funciona?” icon_color=”#809BA5″ _builder_version=”4.17.4″ _module_preset=”default” title_font=”|800|||||||” body_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n

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MUV significa Visitante \u00danico Mensal. Um visitante \u00fanico mensal \u00e9 um usu\u00e1rio individual que acessa seu site em uma janela de 30 dias.\u00a0Para aplicativos m\u00f3veis, o equivalente \u00e9 um usu\u00e1rio ativo mensal – um usu\u00e1rio de aplicativo que abriu seu aplicativo pelo menos uma vez dentro da janela de 30 dias.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_toggle][et_pb_toggle title=”O que o Omnichannel inclui?” icon_color=”#809BA5″ _builder_version=”4.17.4″ _module_preset=”default” title_font=”|800|||||||” body_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n

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Cada agente no Omnichannel tem acesso a todos os recursos do Freshdesk Mensagens, Centro de Contatos e Support Desk, para oferecer suporte aos clientes em todos os canais de um local, com todo o contexto e informa\u00e7\u00f5es do cliente. Os planos Omnichannel incluir\u00e3o os planos Growth, Pro e Enterprise do Freshdesk Mensagens, Centro de Contatos e Support Desk com at\u00e9 50% de desconto.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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[\/et_pb_toggle][et_pb_toggle title=”O que \u00e9 o Freddy?” icon_color=”#809BA5″ _builder_version=”4.17.4″ _module_preset=”default” title_font=”|800|||||||” body_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n

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Freddy \u00e9 uma oferta de IA premium do Freshworks. Inclui bots de IA para recursos incr\u00edveis de autoatendimento e IA assistida por agente que automatizam tarefas simples para maior produtividade de agentes.\u00a0<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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[\/et_pb_toggle][et_pb_toggle title=”O que \u00e9 uma sess\u00e3o de bot?” icon_color=”#809BA5″ _builder_version=”4.17.4″ _module_preset=”default” title_font=”|800|||||||” body_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n

Uma sess\u00e3o de bot \u00e9 qualquer intera\u00e7\u00e3o \u00fanica entre um usu\u00e1rio final e um bot:<\/p>\n

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  • No e-mail, cada resposta por e-mail \u00e9 contada como 1 sess\u00e3o de bot<\/li>\n
  • Na voz, cada resposta do bot de voz \u00e9 contada como 1 sess\u00e3o de bot<\/li>\n
  • No chat, todos os usu\u00e1rios finais com intera\u00e7\u00f5es de bot em um dia s\u00e3o contados como 1 sess\u00e3o de bot, que dura no m\u00e1ximo 24 horas.<\/li>\n<\/ul>\n

    Somente os recursos de IA voltados para o cliente consomem sess\u00f5es de bot, enquanto os recursos de IA voltados para o agente e os bots n\u00e3o consomem sess\u00f5es.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Como posso comprar sess\u00f5es adicionais de bot? Qual \u00e9 a validade de um pacote?” icon_color=”#809BA5″ _builder_version=”4.17.4″ _module_preset=”default” title_font=”|800|||||||” body_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n

    Voc\u00ea pode comprar um n\u00famero ilimitado de sess\u00f5es de bot como pacotes. Os pacotes extras custam US$ 75 para cada 1.000 sess\u00f5es. A validade de um pacote se alinha ao seu ciclo de pagamento. Por exemplo: se voc\u00ea optar por pagar trimestralmente, suas sess\u00f5es de bot tamb\u00e9m expirar\u00e3o trimestralmente.<\/p>\n

    [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”]