{"id":871,"date":"2022-03-31T21:17:02","date_gmt":"2022-03-31T21:17:02","guid":{"rendered":"https:\/\/babelteam.com\/v2\/?page_id=871"},"modified":"2022-06-16T14:58:59","modified_gmt":"2022-06-16T14:58:59","slug":"freshdesk-contact-center","status":"publish","type":"page","link":"https:\/\/babelteam.com\/v2\/ferramentas-de-automacao\/freshworks\/freshdesk-contact-center\/","title":{"rendered":"Freshdesk | Contact Center"},"content":{"rendered":"

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\"\"Fheshdesk | Contact Center<\/strong><\/h3>\n

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Aprimore o cuidado com conversas r\u00e1pidas e f\u00e1ceis<\/h1>\n

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Torne f\u00e1cil para os agentes prestar um servi\u00e7o de voz excelente com uma solu\u00e7\u00e3o de central de contato intuitiva multifuncional.<\/h3>\n

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M\u00e1s de 50 000 clientes conf\u00edan en nosotros para satisfacer a sus clientes<\/h2>\n<\/div>\n<\/section>\n

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Mais de 50 mil clientes contam conosco para encantar os pr\u00f3prios clientes<\/h2>\n

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O Freshdesk Contact Center (antigo Freshcaller) \u00e9 uma plataforma de voz com o m\u00ednimo de confus\u00e3o e o m\u00e1ximo de encantamento do tamanho certo para a sua empresa.<\/p>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3″ module_id=\u00bbinfo\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/babelteam.com\/v2\/wp-content\/uploads\/2022\/03\/bandeja-de-entrada.gif\u00bb title_text=\u00bbbandeja-de-entrada\u00bb show_bottom_space=\u00bboff\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb width=\u00bb25%\u00bb custom_margin=\u00bb||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_text_align=\u00bbcenter\u00bb header_3_font=\u00bb|800|||||||\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_font_size=\u00bb17px\u00bb header_3_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||7px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Intuitivo e dimension\u00e1vel<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#000000″ text_font_size=\u00bb15px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]Da configura\u00e7\u00e3o at\u00e9 as opera\u00e7\u00f5es di\u00e1rias e o ajuste de escala, alcance tudo em poucos cliques intuitivos.[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/babelteam.com\/v2\/wp-content\/uploads\/2022\/03\/autoservicios.gif\u00bb title_text=\u00bbautoservicios\u00bb show_bottom_space=\u00bboff\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb width=\u00bb25%\u00bb width_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_text_align=\u00bbcenter\u00bb header_3_font=\u00bb|800|||||||\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_font_size=\u00bb17px\u00bb header_3_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||7px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Conversas facilitadas<\/h3>\n

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Encante seus clientes com respostas r\u00e1pidas usando funcionalidades de IA de voz avan\u00e7adas.<\/p>\n

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Desempenho sem esfor\u00e7o<\/h3>\n

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Obtenha uma vis\u00e3o completa do desempenho da sua central de atendimento e otimize suas opera\u00e7\u00f5es com facilidade.<\/p>\n

 <\/p>\n

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Conversas bidirecionais s\u00e3o o cerne de qualquer relacionamento<\/h2>\n

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Tenha intera\u00e7\u00f5es por voz personalizadas por meio de chamadas seguras e de alta qualidade.<\/p>\n

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\u00c1gil e Escal\u00e1vel<\/h4>\n

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Configure sua central de contato em apenas algumas horas<\/h2>\n

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Crie um centro de contato global para sua empresa que seja acess\u00edvel e dimension\u00e1vel. Lide com qualquer cen\u00e1rio de chamada com roteamento de entrada avan\u00e7ado. Traga sua pr\u00f3pria operadora (BYOC) ou compre n\u00fameros de mais de 90 pa\u00edses.<\/p>\n

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Remoto-Pronto<\/h4>\n

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Desenvolva uma equipe pronta para atua\u00e7\u00e3o remota<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#000000″ text_font_size=\u00bb15px\u00bb custom_padding=\u00bb13px|||||\u00bb global_colors_info=\u00bb{}\u00bb]capacite equipes de vendas e suporte remoto a colaborar em tempo real e resolver problemas complexos. L\u00edderes virtuais podem monitorar os volumes de chamada e o cumprimento do n\u00edvel de servi\u00e7o enquanto acompanham conversas importantes.[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/babelteam.com\/v2\/wp-content\/uploads\/2022\/05\/Br-Portuguese-Agent-Availability-Status-2x-1.gif\u00bb title_text=\u00bbBr Portuguese – Agent Availability Status 2x (1)\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb70%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#fefcfe\u00bb custom_padding=\u00bb0px||0px|||\u00bb da_disable_devices=\u00bboff|off|off\u00bb global_colors_info=\u00bb{}\u00bb da_is_popup=\u00bboff\u00bb da_exit_intent=\u00bboff\u00bb da_has_close=\u00bbon\u00bb da_alt_close=\u00bboff\u00bb da_dark_close=\u00bboff\u00bb da_not_modal=\u00bbon\u00bb da_is_singular=\u00bboff\u00bb da_with_loader=\u00bboff\u00bb da_has_shadow=\u00bbon\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/babelteam.com\/v2\/wp-content\/uploads\/2022\/05\/Br-Portuguese-Live-Dashboard-Transcript-2x-1.gif\u00bb title_text=\u00bbBr Portuguese – Live Dashboard – Transcript 2x\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb63%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_4_text_color=\u00bb#0C71C3″ header_4_font_size=\u00bb16px\u00bb background_color=\u00bbrgba(185,185,184,0.15)\u00bb custom_margin=\u00bb||5px||false|false\u00bb custom_padding=\u00bb15px|10px|5px|10px|false|true\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_color_all=\u00bbRGBA(255,255,255,0)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Opera\u00e7\u00f5es sem Efor\u00e7o<\/h4>\n

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Conhe\u00e7a melhor seus clientes<\/h2>\n

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Saiba tudo o que acontece em uma chamada usando grava\u00e7\u00f5es de chamada, transcri\u00e7\u00f5es p\u00f3s-chamada e informa\u00e7\u00f5es do ciclo de vida da chamada. Monitore o desempenho do agente e acompanhe a satisfa\u00e7\u00e3o do cliente com pain\u00e9is din\u00e2micos.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#f6f4f6″ custom_padding=\u00bb0px||0px|||\u00bb da_disable_devices=\u00bboff|off|off\u00bb global_colors_info=\u00bb{}\u00bb da_is_popup=\u00bboff\u00bb da_exit_intent=\u00bboff\u00bb da_has_close=\u00bbon\u00bb da_alt_close=\u00bboff\u00bb da_dark_close=\u00bboff\u00bb da_not_modal=\u00bbon\u00bb da_is_singular=\u00bboff\u00bb da_with_loader=\u00bboff\u00bb da_has_shadow=\u00bbon\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_4_text_color=\u00bb#0C71C3″ header_4_font_size=\u00bb16px\u00bb background_color=\u00bbrgba(185,185,184,0.15)\u00bb custom_margin=\u00bb||5px||false|false\u00bb custom_padding=\u00bb15px|10px|5px|10px|false|true\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_color_all=\u00bbRGBA(255,255,255,0)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Centro de Contato Intelig\u00eante<\/h4>\n

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Reduza a carga de trabalho dos agentes<\/h2>\n

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Alivie a carga de trabalho dos agentes usando bots de voz habilitados com IA que respondem a consultas repetitivas. Reduza os tempos de espera e ofere\u00e7a solu\u00e7\u00f5es confi\u00e1veis com bots de voz e IVR habilitado para fala. Permita que os agentes desenvolvam todo o seu potencial.<\/p>\n

 <\/p>\n

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Servi\u00e7o Omnichannel<\/h4>\n

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Continue a conversa em qualquer canal<\/h2>\n

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O Freshdesk Contact Center faz parte do Freshdesk Omnichannel, um l\u00edder em conversas sem esfor\u00e7o. Fa\u00e7a chamadas no Freshdesk e converta uma chamada em um chamado com apenas um clique. Continue a conversa em qualquer canal com todos os clientes.<\/p>\n

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Nosso reconhecimento pelo setor<\/h2>\n

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G2 Small Business Leader Fall 2020
\n<\/h4>\n

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Forbes Cloud 100<\/p>\n<\/h4>\n

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G2 Momentum Leader Spring 2021<\/p>\n<\/h4>\n

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Gartner Peerinsights Customers’ Choice<\/h4>\n

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Conhe\u00e7a as condi\u00e7\u00f5es diferenciais para Am\u00e9rica Latina!<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_2_font=\u00bb|800|||||||\u00bb header_2_text_align=\u00bbcenter\u00bb header_2_font_size=\u00bb40px\u00bb header_2_line_height=\u00bb1.3em\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_line_height=\u00bb1.4em\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Forne\u00e7a atendimento excepcional ao cliente por telefone primeiro<\/strong> com o Cento de Contato Freshdesk.<\/h3>\n

[\/et_pb_text][et_pb_pricing_tables featured_table_background_color=\u00bb#FFFFFF\u00bb featured_table_header_background_color=\u00bb#000000″ featured_table_header_text_color=\u00bb#000000″ header_background_color=\u00bb#FFFFFF\u00bb featured_table_subheader_text_color=\u00bb#000000″ featured_table_text_color=\u00bb#000000″ show_bullet=\u00bboff\u00bb featured_table_price_color=\u00bb#000000″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb price_text_color=\u00bb#000000″ subheader_text_color=\u00bb#3A6071″ body_text_color=\u00bb#000000″ header_text_color=\u00bb#20a849″ subheader_font_size=\u00bb14px\u00bb price_font=\u00bb|600|||||||\u00bb price_font_size=\u00bb65px\u00bb currency_frequency_font_size=\u00bb13px\u00bb custom_button=\u00bbon\u00bb button_bg_color=\u00bb#20a849″ button_use_icon=\u00bboff\u00bb custom_padding=\u00bb10px|10px|10px|10px|false|false\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0″][et_pb_pricing_table title=\u00bbFree\u00bb subtitle=\u00bbPara come\u00e7ar\u00bb currency=\u00bbUSD\u00bb per=\u00bbagente por m\u00eas + pagamento\/min, cobrado anualmente\u00bb sum=\u00bb0″ button_url=\u00bbhttps:\/\/api.whatsapp.com\/send?phone=5521967615151&text=Ol\u00e1 F\u00e1bio, tudo bem? Eu gostaria de experimentar o Fheshdesk | Contact Center, pode me ajudar por favor?\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbTESTE GR\u00c1TIS\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font=\u00bb|800|||||||\u00bb header_text_color=\u00bb#20a849″ body_text_color=\u00bb#000000″ subheader_font=\u00bb||||||||\u00bb subheader_text_color=\u00bb#000000″ subheader_font_size=\u00bb14px\u00bb price_font_size=\u00bb55px\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb19px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_border_width=\u00bb0px\u00bb button_font=\u00bb|800|||||||\u00bb button_use_icon=\u00bboff\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|10px|10px|10px|10px\u00bb box_shadow_style=\u00bbpreset3″ global_colors_info=\u00bb{}\u00bb button_text_color__hover_enabled=\u00bbon|hover\u00bb button_bg_color__hover=\u00bb#809BA5″ button_bg_color__hover_enabled=\u00bbon|hover\u00bb button_text_color__hover=\u00bb#FFFFFF\u00bb sticky_transition=\u00bbon\u00bb sticky_enabled=\u00bb0″]<\/p>\n

++ N\u00e3o possui minutos GR\u00c1TIS<\/span>
++ Compre n\u00fameros locais
++ Compre n\u00fameros gratuitos
++ Identificador de chamadas recebidas
++ Notifica\u00e7\u00f5es da \u00e1rea de trabalho
++ Notas de chamada
++ Sauda\u00e7\u00f5es personalizadas
++ M\u00e9tricas de chamada<\/p>\n

[\/et_pb_pricing_table][et_pb_pricing_table title=\u00bbGrowth*\u00bb subtitle=\u00bbPara crescimento r\u00e1pido\u00bb currency=\u00bbUSD\u00bb per=\u00bbagente por m\u00eas + pagamento\/min, cobrado anualmente\u00bb sum=\u00bb12″ button_url=\u00bbhttps:\/\/api.whatsapp.com\/send?phone=5521967615151&text=Ol\u00e1 F\u00e1bio, tudo bem? Eu gostaria de experimentar o Fheshdesk | Contact Center, pode me ajudar por favor?\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbTESTE GR\u00c1TIS\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font=\u00bb|800|||||||\u00bb header_text_color=\u00bb#20a849″ body_text_color=\u00bb#000000″ subheader_font=\u00bb||||||||\u00bb subheader_text_color=\u00bb#000000″ subheader_font_size=\u00bb14px\u00bb price_font_size=\u00bb55px\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb19px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_border_width=\u00bb0px\u00bb button_font=\u00bb|800|||||||\u00bb button_use_icon=\u00bboff\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|10px|10px|10px|10px\u00bb box_shadow_style=\u00bbpreset3″ global_colors_info=\u00bb{}\u00bb button_text_color__hover_enabled=\u00bbon|hover\u00bb button_bg_color__hover=\u00bb#809BA5″ button_bg_color__hover_enabled=\u00bbon|hover\u00bb button_text_color__hover=\u00bb#FFFFFF\u00bb sticky_transition=\u00bbon\u00bb sticky_enabled=\u00bb0″]<\/p>\n

Tudo da vers\u00e3o FREE, mais<\/strong><\/em><\/p>\n

++ At\u00e9 2.000 minutos\/m\u00eas de entrada GR\u00c1TIS<\/strong>
++ Portabilidade de n\u00famero
++ Filas de chamadas b\u00e1sicas
++ Filas de espera
++ Correio de voz
++ Transfer\u00eancia a quente
++ Grava\u00e7\u00e3o de chamadas
++ Relat\u00f3rios pr\u00e9-constru\u00eddos<\/p>\n

[\/et_pb_pricing_table][et_pb_pricing_table title=\u00bbPro*\u00bb subtitle=\u00bbPara alto desempenho\u00bb currency=\u00bbUSD\u00bb per=\u00bbagente por m\u00eas + pagamento\/min, cobrado anualmente\u00bb sum=\u00bb30″ button_url=\u00bbhttps:\/\/api.whatsapp.com\/send?phone=5521967615151&text=Ol\u00e1 F\u00e1bio, tudo bem? Eu gostaria de experimentar o Fheshdesk | Contact Center, pode me ajudar por favor?\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbTESTE GR\u00c1TIS\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font=\u00bb|800|||||||\u00bb header_text_color=\u00bb#20a849″ body_text_color=\u00bb#000000″ subheader_font=\u00bb||||||||\u00bb subheader_text_color=\u00bb#000000″ subheader_font_size=\u00bb14px\u00bb price_font_size=\u00bb55px\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb19px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_border_width=\u00bb0px\u00bb button_font=\u00bb|800|||||||\u00bb button_use_icon=\u00bboff\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|10px|10px|10px|10px\u00bb box_shadow_style=\u00bbpreset3″ global_colors_info=\u00bb{}\u00bb button_text_color__hover_enabled=\u00bbon|hover\u00bb button_bg_color__hover=\u00bb#809BA5″ button_bg_color__hover_enabled=\u00bbon|hover\u00bb button_text_color__hover=\u00bb#FFFFFF\u00bb sticky_transition=\u00bbon\u00bb sticky_enabled=\u00bb0″]<\/p>\n

Tudo da vers\u00e3o Growth , mais<\/strong><\/em><\/p>\n

++ At\u00e9 3.000 minutos por m\u00eas de entrada GR\u00c1TIS <\/strong>
++ Direcionamento em Feriados
++ M\u00e9tricas de chamada avan\u00e7adas
++ Interrup\u00e7\u00e3o de chamadas
++ Status do agente de call center
++ Desativa\u00e7\u00e3o de grava\u00e7\u00e3o de chamadas
++ Relat\u00f3rio de disponibilidade do agente
++ Retorno de fila (espera virtual)
++ Automa\u00e7\u00e3o de roteamento
++ Discador inteligente
++ Ciclo de vida da chamada
++ Monitoramento de chamadas
++ Pausar grava\u00e7\u00f5es
++ IVR (\u00e1rvores de telefone)
++ Relat\u00f3rios Personalizados
++ Confer\u00eancia de chamadas
++ Traga sua pr\u00f3pria transportadora
++ Conex\u00f5es SIP
++ Extens\u00f5es de agente
++ Marca\u00e7\u00e3o de chamadas
++ Encaminhamentos inteligentes<\/p>\n

[\/et_pb_pricing_table][et_pb_pricing_table title=\u00bbEnterprise*\u00bb subtitle=\u00bbPara suporte de n\u00edvel empresarial\u00bb currency=\u00bbUSD\u00bb per=\u00bbagente por m\u00eas + pagamento\/min, cobrado anualmente\u00bb sum=\u00bb52″ button_url=\u00bbhttps:\/\/api.whatsapp.com\/send?phone=5521967615151&text=Ol\u00e1 F\u00e1bio, tudo bem? Eu gostaria de experimentar o Fheshdesk | Contact Center, pode me ajudar por favor?\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbTESTE GR\u00c1TIS\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_level=\u00bbh2″ header_font=\u00bb|800|||||||\u00bb header_font_size=\u00bb25px\u00bb body_text_color=\u00bb#000000″ subheader_font=\u00bb||||||||\u00bb subheader_text_color=\u00bb#000000″ subheader_font_size=\u00bb14px\u00bb price_font_size=\u00bb55px\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb19px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_border_width=\u00bb0px\u00bb button_font=\u00bb|800|||||||\u00bb button_use_icon=\u00bboff\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|10px|10px|10px|10px\u00bb box_shadow_style=\u00bbpreset3″ global_colors_info=\u00bb{}\u00bb button_text_color__hover_enabled=\u00bbon|hover\u00bb button_bg_color__hover=\u00bb#809BA5″ button_bg_color__hover_enabled=\u00bbon|hover\u00bb button_text_color__hover=\u00bb#FFFFFF\u00bb sticky_transition=\u00bbon\u00bb sticky_enabled=\u00bb0″]<\/p>\n

Tudo da vers\u00e3o Pro, mais<\/strong><\/em><\/p>\n

++ At\u00e9 5000 minutos\/m\u00eas de entrada GR\u00c1TIS <\/strong>
++ Roteamento Omnichannel
++ IVR habilitado para fala (\u00e1rvores de telefone) FREDDY
++ Voicebot FREDDY
++ M\u00e9tricas de chamadas abandonadas
++ Monitoramento de n\u00edvel de servi\u00e7o
++ Inclui 5.000 sess\u00f5es de bot\/m\u00eas FREDDY<\/p>\n

[\/et_pb_pricing_table][\/et_pb_pricing_tables][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb text_font=\u00bb||on||||||\u00bb text_text_color=\u00bb#000000″ text_font_size=\u00bb18px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

* Confira nossas tarifas de liga\u00e7\u00f5es e n\u00fameros<\/em><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb text_font=\u00bb||on||||||\u00bb text_text_color=\u00bb#000000″ text_font_size=\u00bb18px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

* Os pre\u00e7os n\u00e3o incluem impostos aplic\u00e1veis.<\/strong><\/em><\/p>\n

* Inclui Beneficios Especiais Babel-Team.<\/strong><\/em><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb da_disable_devices=\u00bboff|off|off\u00bb global_colors_info=\u00bb{}\u00bb da_is_popup=\u00bboff\u00bb da_exit_intent=\u00bboff\u00bb da_has_close=\u00bbon\u00bb da_alt_close=\u00bboff\u00bb da_dark_close=\u00bboff\u00bb da_not_modal=\u00bbon\u00bb da_is_singular=\u00bboff\u00bb da_with_loader=\u00bboff\u00bb da_has_shadow=\u00bbon\u00bb][et_pb_row _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_2_font=\u00bb|800|||||||\u00bb header_2_line_height=\u00bb1.3em\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Gostaria de oferecer aos seus clientes uma Experi\u00eancia Onmicanal, incorporando Redes Sociais<\/span>, WhatsApp<\/span> e Linha Telef\u00f4nica<\/span>?<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb15px|||||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

\"\" Fheshdesk | Omnicanal Suite<\/strong><\/h3>\n

[\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/babelteam.com\/v2\/herramientas\/freshworks\/freshdesk-omnichannel-suite#precios\u00bb button_text=\u00bbConsulte os pre\u00e7\u00f5s para Omnichannel\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb29px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#099e1f\u00bb button_bg_color_gradient_stops=\u00bb#21c6c1 0%|#28ede9 100%\u00bb button_bg_color_gradient_start=\u00bb#21c6c1″ button_bg_color_gradient_end=\u00bb#28ede9″ button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb5px\u00bb button_font=\u00bb|800|||||||\u00bb button_use_icon=\u00bboff\u00bb box_shadow_style=\u00bbpreset3″ global_colors_info=\u00bb{}\u00bb button_text_size__hover=\u00bb29px\u00bb button_text_size__hover_enabled=\u00bbon|desktop\u00bb button_text_color__hover=\u00bb#FFFFFF\u00bb button_text_color__hover_enabled=\u00bbon|hover\u00bb button_bg_color__hover=\u00bb#809BA5″ button_bg_color__hover_enabled=\u00bbon|hover\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_image=\u00bbhttps:\/\/babelteam.com\/v2\/wp-content\/uploads\/2022\/01\/digital-imnovation-babelteam-background.jpg\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb custom_padding=\u00bb52px||0px|||\u00bb da_disable_devices=\u00bboff|off|off\u00bb global_module=\u00bb1314″ saved_tabs=\u00bball\u00bb global_colors_info=\u00bb{}\u00bb da_is_popup=\u00bboff\u00bb da_exit_intent=\u00bboff\u00bb da_has_close=\u00bbon\u00bb da_alt_close=\u00bboff\u00bb da_dark_close=\u00bboff\u00bb da_not_modal=\u00bbon\u00bb da_is_singular=\u00bboff\u00bb da_with_loader=\u00bboff\u00bb da_has_shadow=\u00bbon\u00bb][et_pb_row _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/babelteam.com\/v2\/wp-content\/uploads\/2022\/03\/babel-team_Freshdesk.jpg\u00bb alt=\u00bbChat Bots para empresas – Freshdesk – Babel-Team\u00bb title_text=\u00bbChat Bots para empresas – Freshdesk – Babel-Team\u00bb _builder_version=\u00bb4.16.1″ _module_preset=\u00bbdefault\u00bb width=\u00bb48%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||36px|||\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_2_font=\u00bb|800|||||||\u00bb header_2_text_align=\u00bbcenter\u00bb custom_margin=\u00bb||3px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Benef\u00edcios GRATUITOS<\/span> e EXCLUSIVOS<\/span> para clientes Babel-Team!<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_2_font=\u00bb|800|||||||\u00bb header_2_text_align=\u00bbcenter\u00bb header_3_font=\u00bb|800|||||||\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_text_color=\u00bb#3A6071″ custom_margin=\u00bb||3px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Voc\u00ea n\u00e3o \u00e9 apenas uma venda para n\u00f3s, voc\u00ea \u00e9 muito mais!<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#000000″ text_font_size=\u00bb18px\u00bb header_2_font=\u00bb|800|||||||\u00bb header_2_text_align=\u00bbcenter\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

S\u00f3 temos sucesso se voc\u00ea for, por isso oferecemos servi\u00e7os totalmente gratuitos que permitir\u00e3o que voc\u00ea decole na ferramenta em tempo recorde.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/babelteam.com\/v2\/wp-content\/uploads\/2022\/03\/treinamento.jpg\u00bb alt=\u00bbChat Bots para empresas – Entrenamiento – Freshdesk – Babel-Team\u00bb title_text=\u00bbChat Bots para empresas – Entrenamiento – Freshdesk – Babel-Team\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.16.1″ _module_preset=\u00bbdefault\u00bb width=\u00bb40%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_text_align=\u00bbcenter\u00bb header_3_font=\u00bb|800|||||||\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_font_size=\u00bb17px\u00bb header_3_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||7px|||\u00bb custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Onboarding GRATIS na ferramenta<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#000000″ text_font_size=\u00bb15px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Sabemos como pode ser dif\u00edcil migrar ou iniciar numa nova ferramenta. Migrar os dados, encontrar as fun\u00e7\u00f5es, etc. \u00c9 por isso que oferecemos 2 horas de onboarding gratuitas<\/strong> para que voc\u00ea e sua equipe possam responder a todas as suas d\u00favidas.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/babelteam.com\/v2\/wp-content\/uploads\/2022\/03\/consultoria.jpg\u00bb alt=\u00bbChat Bots para empresas – Consultor\u00eda – Freshdesk – Babel-Team\u00bb title_text=\u00bbChat Bots para empresas – Consultor\u00eda – Freshdesk – Babel-Team\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.16.1″ _module_preset=\u00bbdefault\u00bb width=\u00bb40%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_text_align=\u00bbcenter\u00bb header_3_font=\u00bb|800|||||||\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_font_size=\u00bb17px\u00bb header_3_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||7px|||\u00bb custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Consultoria GRATIS
Certificada<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#000000″ text_font_size=\u00bb15px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Confie na Babel-Team para obter conselhos especializados de profissionais certificados Freshworks dedicados a fazer a ferramenta funcionar para voc\u00ea!<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/babelteam.com\/v2\/wp-content\/uploads\/2022\/03\/suporte.jpg\u00bb alt=\u00bbChat Bots para empresas – Soporte T\u00e9nico – Freshdesk – Babel-Team\u00bb title_text=\u00bbChat Bots para empresas – Soporte T\u00e9nico – Freshdesk – Babel-Team\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.16.1″ _module_preset=\u00bbdefault\u00bb width=\u00bb40%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_text_align=\u00bbcenter\u00bb header_3_font=\u00bb|800|||||||\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_font_size=\u00bb17px\u00bb header_3_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||7px|||\u00bb custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Suporte T\u00e9cnico GRATUITO
no SEU IDIOMA<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#000000″ text_font_size=\u00bb15px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Tem d\u00favidas? N\u00e3o sabe como aplicar uma fun\u00e7\u00e3o? Nosso suporte est\u00e1 aberto de segunda a sexta-feira durante o hor\u00e1rio comercial\u00a0 para responder a todas as suas perguntas gratuitamente e no seu idioma!<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#e8f6eb\u00bb background_enable_image=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_blend=\u00bbhard-light\u00bb background_enable_mask_style=\u00bbon\u00bb background_mask_style=\u00bbchevrons\u00bb background_mask_transform=\u00bbinvert\u00bb da_disable_devices=\u00bboff|off|off\u00bb global_colors_info=\u00bb{}\u00bb da_is_popup=\u00bboff\u00bb da_exit_intent=\u00bboff\u00bb da_has_close=\u00bbon\u00bb da_alt_close=\u00bboff\u00bb da_dark_close=\u00bboff\u00bb da_not_modal=\u00bbon\u00bb da_is_singular=\u00bboff\u00bb da_with_loader=\u00bboff\u00bb da_has_shadow=\u00bbon\u00bb][et_pb_row _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_2_font=\u00bb|800|||||||\u00bb header_2_text_align=\u00bbcenter\u00bb header_3_font=\u00bb|800|||||||\u00bb header_3_font_size=\u00bb25px\u00bb custom_margin=\u00bb||3px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Forne\u00e7a atendimento excepcional ao cliente por telefone primeiro com o Cento de contato Freshdesk.<\/h3>\n

Consulte um especialista antes de comprar, e comece o quanto antes!<\/h3>\n

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[\/et_pb_text][et_pb_image src=\u00bbhttps:\/\/babelteam.com\/v2\/wp-content\/uploads\/2022\/03\/Equipe-Freshworks.gif\u00bb title_text=\u00bbEquipe-Freshworks\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb width=\u00bb38%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_button button_url=\u00bbhttps:\/\/babel.team\/agendafabio\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbAgende aqui sua reuni\u00e3o gratuita\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb29px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#099e1f\u00bb button_bg_color_gradient_stops=\u00bb#21c6c1 0%|#28ede9 100%\u00bb button_bg_color_gradient_start=\u00bb#21c6c1″ button_bg_color_gradient_end=\u00bb#28ede9″ button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb5px\u00bb button_font=\u00bb|800|||||||\u00bb button_use_icon=\u00bboff\u00bb hover_enabled=\u00bb0″ box_shadow_style=\u00bbpreset3″ global_colors_info=\u00bb{}\u00bb button_text_color__hover=\u00bb#FFFFFF\u00bb button_text_color__hover_enabled=\u00bbon|hover\u00bb button_bg_color__hover=\u00bb#809BA5″ button_bg_color__hover_enabled=\u00bbon|hover\u00bb button_text_size__hover_enabled=\u00bbon|desktop\u00bb button_text_size__hover=\u00bb29px\u00bb sticky_enabled=\u00bb0″][\/et_pb_button][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Comece sua avalia\u00e7\u00e3o gratuita de 21 dias. N\u00e3o \u00e9 necess\u00e1rio cart\u00e3o de cr\u00e9dito. Sem obriga\u00e7\u00e3o.<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb background_enable_mask_style=\u00bbon\u00bb background_mask_style=\u00bbchevrons\u00bb background_mask_color=\u00bbrgba(185,185,184,0.05)\u00bb background_mask_transform=\u00bbinvert\u00bb da_disable_devices=\u00bboff|off|off\u00bb global_module=\u00bb860″ saved_tabs=\u00bball\u00bb global_colors_info=\u00bb{}\u00bb da_is_popup=\u00bboff\u00bb da_exit_intent=\u00bboff\u00bb da_has_close=\u00bbon\u00bb da_alt_close=\u00bboff\u00bb da_dark_close=\u00bboff\u00bb da_not_modal=\u00bbon\u00bb da_is_singular=\u00bboff\u00bb da_with_loader=\u00bboff\u00bb da_has_shadow=\u00bbon\u00bb][et_pb_row _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb text_font=\u00bb||||||||\u00bb header_2_font=\u00bb|800|||||||\u00bb header_2_text_align=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

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Perguntas frequentes<\/h2>\n<\/div>\n
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[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_toggle title=\u00bbComo funciona o teste gratuito de 21 dias?\u00bb icon_color=\u00bb#809BA5″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bb|800|||||||\u00bb body_text_color=\u00bb#000000″ global_colors_info=\u00bb{}\u00bb]Ao se inscrever, voc\u00ea ter\u00e1 acesso instant\u00e2neo ao nosso plano Pro por 21 dias. Vamos avis\u00e1-lo antes que seu teste acabe. Voc\u00ea pode ent\u00e3o selecionar um plano e pagar com cart\u00e3o de cr\u00e9dito para continuar a usar o produto. Se voc\u00ea optar por n\u00e3o continuar, sua conta ser\u00e1 suspensa.[\/et_pb_toggle][et_pb_toggle title=\u00bbPosso fazer mudar minha assinatura para um plano maior ou menor?\u00bb icon_color=\u00bb#809BA5″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bb|800|||||||\u00bb body_text_color=\u00bb#000000″ global_colors_info=\u00bb{}\u00bb]<\/p>\n

Sim, voc\u00ea pode optar por aumentar sua assinatura instantaneamente. Se voc\u00ea deseja diminuir seu plano ou cancelar sua assinatura, poder\u00e1 faz\u00ea-lo no final do per\u00edodo. Clique em ‘Faturamento’ em sua conta de Mensagens Freshdesk para modificar os detalhes de sua assinatura.<\/p>\n

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[\/et_pb_toggle][et_pb_toggle title=\u00bbO que s\u00e3o contatos e como funciona o pre\u00e7o para isso?\u00bb icon_color=\u00bb#809BA5″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bb|800|||||||\u00bb body_text_color=\u00bb#000000″ global_colors_info=\u00bb{}\u00bb]<\/p>\n

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Os contatos s\u00e3o leads e usu\u00e1rios com os quais voc\u00ea conversa. Com as Mensagens Freshdesk, voc\u00ea recebe contatos ilimitados em qualquer plano – salve e acesse seus dados sem pagar nada a mais por isso<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbQu\u00e3o seguros est\u00e3o meus dados?\u00bb icon_color=\u00bb#809BA5″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bb|800|||||||\u00bb body_text_color=\u00bb#000000″ global_colors_info=\u00bb{}\u00bb]<\/p>\n

Levamos a sua seguran\u00e7a a s\u00e9rio e voc\u00ea escolhe seu data center desde o in\u00edcio. Nossos servidores s\u00e3o hospedados em centros de dados de excel\u00eancia mundial protegidos por fechaduras biom\u00e9tricas e vigil\u00e2ncia 24 horas. Garantimos que nosso aplicativo esteja sempre atualizado com os patches de seguran\u00e7a mais recentes.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbH\u00e1 alguma taxa de cancelamento?\u00bb icon_color=\u00bb#809BA5″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bb|800|||||||\u00bb body_text_color=\u00bb#000000″ global_colors_info=\u00bb{}\u00bb]<\/p>\n

N\u00e3o. As Mensagens Freshdesk s\u00e3o um servi\u00e7o pr\u00e9-pago. N\u00e3o h\u00e1 taxa de cancelamento. Voc\u00ea pode cancelar quando quiser, mas o cancelamento entrar\u00e1 em vigor somente ap\u00f3s o final do per\u00edodo contratado.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbQuais tipos de pagamento voc\u00ea aceita?\u00bb icon_color=\u00bb#809BA5″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bb|800|||||||\u00bb body_text_color=\u00bb#000000″ global_colors_info=\u00bb{}\u00bb]<\/p>\n

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Aceitamos Visa, Mastercard, Discover e American Express. N\u00e3o aceitamos PayPal. N\u00e3o poderemos aceitar pedidos de compra por telefone. Todos os nossos pagamentos off-line seguem o pre\u00e7o em USD.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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[\/et_pb_toggle][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_toggle title=\u00bbO que significa MUV e como isso funciona?\u00bb icon_color=\u00bb#809BA5″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bb|800|||||||\u00bb body_text_color=\u00bb#000000″ global_colors_info=\u00bb{}\u00bb]<\/p>\n

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MUV significa Visitante \u00danico Mensal. Um visitante \u00fanico mensal \u00e9 um usu\u00e1rio individual que acessa seu site em uma janela de 30 dias.\u00a0Para aplicativos m\u00f3veis, o equivalente \u00e9 um usu\u00e1rio ativo mensal – um usu\u00e1rio de aplicativo que abriu seu aplicativo pelo menos uma vez dentro da janela de 30 dias.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbO que o Omnichannel inclui?\u00bb icon_color=\u00bb#809BA5″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bb|800|||||||\u00bb body_text_color=\u00bb#000000″ global_colors_info=\u00bb{}\u00bb]<\/p>\n

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Cada agente no Omnichannel tem acesso a todos os recursos do Freshdesk Mensagens, Centro de Contatos e Support Desk, para oferecer suporte aos clientes em todos os canais de um local, com todo o contexto e informa\u00e7\u00f5es do cliente. Os planos Omnichannel incluir\u00e3o os planos Growth, Pro e Enterprise do Freshdesk Mensagens, Centro de Contatos e Support Desk com at\u00e9 50% de desconto.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

<\/div>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbO que \u00e9 o Freddy?\u00bb icon_color=\u00bb#809BA5″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bb|800|||||||\u00bb body_text_color=\u00bb#000000″ global_colors_info=\u00bb{}\u00bb]<\/p>\n

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Freddy \u00e9 uma oferta de IA premium do Freshworks. Inclui bots de IA para recursos incr\u00edveis de autoatendimento e IA assistida por agente que automatizam tarefas simples para maior produtividade de agentes.\u00a0<\/p>\n<\/div>\n<\/div>\n<\/div>\n

<\/div>\n

[\/et_pb_toggle][et_pb_toggle title=\u00bbO que \u00e9 uma sess\u00e3o de bot?\u00bb icon_color=\u00bb#809BA5″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bb|800|||||||\u00bb body_text_color=\u00bb#000000″ global_colors_info=\u00bb{}\u00bb]<\/p>\n

Uma sess\u00e3o de bot \u00e9 qualquer intera\u00e7\u00e3o \u00fanica entre um usu\u00e1rio final e um bot:<\/p>\n

    \n
  • No e-mail, cada resposta por e-mail \u00e9 contada como 1 sess\u00e3o de bot<\/li>\n
  • Na voz, cada resposta do bot de voz \u00e9 contada como 1 sess\u00e3o de bot<\/li>\n
  • No chat, todos os usu\u00e1rios finais com intera\u00e7\u00f5es de bot em um dia s\u00e3o contados como 1 sess\u00e3o de bot, que dura no m\u00e1ximo 24 horas.<\/li>\n<\/ul>\n

    Somente os recursos de IA voltados para o cliente consomem sess\u00f5es de bot, enquanto os recursos de IA voltados para o agente e os bots n\u00e3o consomem sess\u00f5es.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=\u00bbComo posso comprar sess\u00f5es adicionais de bot? Qual \u00e9 a validade de um pacote?\u00bb icon_color=\u00bb#809BA5″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb title_font=\u00bb|800|||||||\u00bb body_text_color=\u00bb#000000″ global_colors_info=\u00bb{}\u00bb]<\/p>\n

    Voc\u00ea pode comprar um n\u00famero ilimitado de sess\u00f5es de bot como pacotes. Os pacotes extras custam US$ 75 para cada 1.000 sess\u00f5es. A validade de um pacote se alinha ao seu ciclo de pagamento. Por exemplo: se voc\u00ea optar por pagar trimestralmente, suas sess\u00f5es de bot tamb\u00e9m expirar\u00e3o trimestralmente.<\/p>\n

    [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

    Fheshdesk | Contact CenterAprimore o cuidado com conversas r\u00e1pidas e f\u00e1ceisTorne f\u00e1cil para os agentes prestar um servi\u00e7o de voz excelente com uma solu\u00e7\u00e3o de central de contato intuitiva multifuncional. M\u00e1s de 50 000 clientes conf\u00edan en nosotros para satisfacer a sus clientes Mais de 50 mil clientes contam conosco para encantar os pr\u00f3prios clientes […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":391,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-871","page","type-page","status-publish","hentry"],"yoast_head":"\nFreshdesk | Contact Center - Babel-Team<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/babelteam.com\/v2\/ferramentas-de-automacao\/freshworks\/freshdesk-contact-center\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Freshdesk | Contact Center - Babel-Team\" \/>\n<meta property=\"og:description\" content=\"Fheshdesk | Contact CenterAprimore o cuidado com conversas r\u00e1pidas e f\u00e1ceisTorne f\u00e1cil para os agentes prestar um servi\u00e7o de voz excelente com uma solu\u00e7\u00e3o de central de contato intuitiva multifuncional. 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